General Terms and Conditions
The basis of the cooperation between you and HeyTürkiye.
This is a courtesy translation. In case of any discrepancy, the German version of this page is legally binding. Open the German version
Placeholder without legal effect: so far this page only maps out the structure of possible terms and conditions. The clauses must be drafted by a lawyer and tailored to the actual scope of services before they are published or incorporated into a contract. Invalid standard terms can be subject to a cease-and-desist warning (Abmahnung) in Germany and lapse without replacement in the event of a dispute — statutory law then takes their place.
1. Scope and contracting parties
[Full company name, legal form and address of the provider — identical to the details in the legal notice.]
[To be determined: do these terms apply towards entrepreneurs (§ 14 BGB), consumers (§ 13 BGB) or both? The decision considerably changes several of the following sections, in particular withdrawal, limitation of liability and place of jurisdiction.]
[Provision on incorporation: when and how these terms become part of the contract; handling of deviating terms of the customer.]
2. Subject matter of the services
HeyTürkiye coordinates projects in Türkiye and supports them operationally — from company formation through relocation and banking to workation and nearshoring.
Legal and tax advice within the meaning of the German Legal Services Act (Rechtsdienstleistungsgesetz) and the German Tax Advisory Act (Steuerberatungsgesetz) is expressly not part of the services. Those activities are provided by licensed partners in their own name and for their own account.
[To be described concretely: which individual services are owed? Is this a service contract (Dienstvertrag) or a contract for work (Werkvertrag)? This determines whether a result is owed or only diligent performance — the central point of these terms.]
[Delimitation of which outcomes are expressly not promised, such as decisions of authorities, banks or registers.]
3. Conclusion of the contract
[Sequence of enquiry, offer and acceptance; binding period of an offer; form of placing an order.]
[Clarification that the contents of this website, in particular package overviews, do not constitute a binding offer.]
4. Involvement of licensed partners
[To be regulated: are partners brokered in the customer's name or engaged as vicarious agents? Between whom is the respective contract concluded? This distinction determines liability and should be recognisable for customers.]
[Handling of partners' fees, charges and expenses: pass-through items or part of the remuneration.]
5. Duties to cooperate
[Which documents, information and powers of attorney must the customer provide, in what form and by when?]
[Consequences of late or incomplete cooperation for schedules and remuneration.]
6. Remuneration and payment terms
[Pricing model: fixed price, time and material or flat fee per package; due date; advance payments.]
[VAT as well as treatment of expenses, official fees, translations and notary costs.]
[Default in payment, default interest, set-off and right of retention — narrower limits apply here towards consumers.]
7. Dates and deadlines
[Binding nature of the periods stated; handling of delays at authorities, banks and registers that lie outside our sphere of influence.]
8. Right of withdrawal for consumers
[Only required if consumers are among the customers. In that case mandatory: withdrawal instructions in the statutory form together with the model withdrawal form as well as a provision on the early start of performance pursuant to § 356 Abs. 4 BGB.]
[Incorrect or missing instructions extend the withdrawal period considerably — this section must be reviewed by a lawyer.]
9. Confidentiality and data protection
[Handling of confidential information of both sides and duration of the obligation.]
Details on the processing of personal data are governed by the privacy policy.
10. Liability
[Standard and limitation of liability. Note: liability for intent and gross negligence as well as for injury to life, body and health cannot be excluded in standard terms; the breach of essential contractual duties only to a limited extent.]
[Clarification delimiting this from the liability of involved partners for their own advisory services.]
11. Term and termination
[Contract duration, ordinary and extraordinary termination, form and notice periods.]
[Settlement of services already rendered in the event of early termination.]
12. Amendments to these terms
[Procedure for amendments to running contracts, including the notice period and the possibility to object. Deemed-consent clauses are subject to strict case law.]
13. Final provisions
[Applicable law and place of jurisdiction. For consumers domiciled abroad, choice of law and place of jurisdiction can only be agreed to a limited extent — particularly relevant given the connection to Türkiye.]
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
We answer questions about these terms at info@hey-turkiye.com.